70 Years of Success

Since 2003, Crippa’s Quality Management System has been recognized by an internationally accredited Certification Agency, which issued a certification according to ISO 9001:2000 requirements.
Our Quality Policy promotes:

• Continuous skill development and improvement to ensure that company activities are performed and organized to exclude inefficiencies;
• Achievement of customer satisfaction with regard to product and service quality;
• Training our staff in order to increase skills and performance.

We constantly monitor the following indicators:

• Performance of our suppliers;
• Internal organizational activities (such as delivery times, compliance with supply requirements, etc.);
• The cost of the lack of quality (evaluation of internal/external nonconformities, shortcomings in departments, etc.);
• The level of customer satisfaction achieved through monitoring our clients' perceptions of the quality of products and services that we supply;
• Updating of staff knowledge through courses and training activities.