Agenda 2030 goals
Quality, innovation, and enhancement of human resources have always guided Crippa in the development and introduction of advanced solutions and services to promptly respond to growing and changing market demands.
Confirming its commitment, Crippa has started on a path that will lead to the integration of the UN’s 17 Sustainable Development Goals in all of its activities and processes. This commitment was set out and reported with the publication of its Sustainability Report based on the Global Reporting Initiative Standards, the international criteria of reference for reporting sustainability performance.
Year after year, this document will report our progress towards sustainability, describing the commitments made and the objectives reached, as well as identifying what needs to be improved.
A LONG-LASTING COMMITMENT
Crippa has always integrated sustainability into its business strategy, with a view to creating shared values. We have always been firmly convinced that only by operating sustainably and consciously is it possible to obtain meaningful, lasting results in the medium to long term. In addition, transparency is the guiding principle of all our activities and interactions. Even before settling the sustainability balance, Crippa has always adopted the best practices that embrace the inspiring principles in all fields, starting with a focus on human resources, the supply chain, order management, and customer relations, through to innovative solutions.
Quality and innovation are integral to Crippa’s DNA and they drive our corporate strategy. We were the first to introduce CNC and offer a complete range of machines with full electric technology. Our designers are continually looking for the best available technology to guarantee less wear on the parts, ready availability, and energy savings. The R&D department also places particular focus on machine ergonomics to facilitate the work of machine operators.
Furthermore, product quality and innovation involve the pursuit of maximum customer satisfaction, a primary objective for Crippa. We have developed and continue to implement tools for monitoring machine performance, I4.0 solutions, and user-friendly software, while ensuring the highest level of after-sales service and technical assistance, both in person and remotely, solving problems in the shortest possible time without wasting resources.
The focus on quality, which is ISO 9001:2015 certified, also includes a series of controls aimed at minimising and managing non-conformities and optimising processes, including through a supplier quality plan that regulates the operating methods and information inherent in the supply chain.
Crippa also focuses continuously on identifying and excluding inefficiencies in all production phases.
Crippa has always promoted safety, personal respect, and the professional growth of its collaborators, values which are explicit in the Code of Ethics. They have been implemented over the years through a series of customs aimed at improving the work environment and enhancing professionalism, safety, the territory, and relationships between the company, its collaborators, and external representatives.
This perspective also includes risk management analysis, the integrated company policy, and the adoption of an organisational model according to Legislative Decree no. 231 of 8 June 2001. We have instituted a designated control and supervisory body that guarantees not only the provisions in the standard, but also the health and wellbeing of all company collaborators.
Our focus on customers is defined by a series of actions ranging from the protection of privacy and supply conditions to operator training and machine design. In addition to guaranteeing the highest safety standards, all machinery is designed and manufactured according to ergonomic principles to ensure the utmost comfort for the end user.
This full attention to individuals is also seen in continuous training and a series of benefits related to welfare that allow all Crippa employees to take advantage of supplementary healthcare services, company agreements, company life insurance, and flexible working hours so they can balance work and family commitments. These conditions allow everyone to work in a calm, proactive environment that protects and promotes complete personal growth.
To protect the quality of its products, Crippa has always been committed to developing lasting relationships with its suppliers, seeking out excellent local companies in terms of both geographic proximity and enhancing local top players. Being aware of the importance of the supply chain, Crippa promotes activities to involve business counterparts in periodically checking compliance with quality, regulations, economic soundness, and pricing. These requirements are applied to all suppliers and sub-suppliers.
Crippa protects the environment, monitoring the entire life cycle of its products and processes. We develop and create solutions with a low environmental impact, while maintaining machine performance in terms of efficiency and reliability.
This commitment is reflected in all stages of the production process, from the development of our machinery and operations up to monitoring activities such as testing and painting to minimise the emission of pollutants and CO2 and to reduce water consumption.
Nearly all of our machines are ‘full electric’, guaranteeing minimal environmental impact and ensuring that our customers can use renewable energy sources to power their machines.
Crippa’s focus on the environment also extends to the efficiency of packaging materials. We look for recyclable or reusable materials and, when possible, minimise the use of packaging materials.
Since its founding, Crippa has performed all its activities in compliance with current regulations, operating under the values of diligence, correctness, loyalty, and transparency. Safeguards such as the Code of Ethics and Supervisory Body formalise our commitment and allow us to implement activities to prevent unethical behaviour in the workplace and in relations with third parties.
Crippa encourages the conscious use of food resources and protects health, withdrawing the provision of sugary drinks and industrial snacks from company distributors, and promoting the consumption of balanced meals by means of agreements with local restaurants to provide a canteen service for our employees.
Crippa promotes the health and well-being of its employees, meeting and exceeding legal obligations. All employees benefit from a supplementary health and welfare policy aimed at preventing illness and providing financial support in the event of medical expenses. Crippa has also taken out an EXTRA PROFESSIONAL ACCIDENT and LONG TERM CARE policy for all employees. In addition, each operational site has defibrillator stations that can be used if necessary by suitably trained first-aid personnel.
Crippa invests in its human capital, offering customised and well-structured training plans, and using a management system to monitor the number of training hours completed. In this way, it can ensure the continuous development of its workforce, enhance the company's expertise and become an attractive choice for new talents.
Crippa collaborates with the major universities, participating in research programmes, theses and shared design projects, especially with the Department of Mechanics. Crippa is a sponsor of Dynamic PRC and of the circular economy project: "one thing leads to another", both by the Politecnico di Milano.
Our after-sales service also focuses on training, and Crippa offers various options for learning about its products and services. These range from post-installation courses to special training sessions, covering such topics as: routine and scheduled maintenance, optimising production, software, and tube bending theory. These courses can be used in dual mode with simultaneous translation (in person or on a special platform), but always ensuring the opportunity to interact with lecturers.
Crippa has implemented a standardised recruitment process, aimed at recognising the good qualities and personal skills of every worker, and ensuring an inclusive working environment.
There are drinking water dispensers at each of Crippa’s sites for the use of all company staff. This significantly reduces the use of disposable plastic bottles.
Crippa was one of the first companies to offer a range of "Full Electric" machines, minimising energy consumption, and eliminating the use of oil and polluting waste material.
The energy that powers all our sites comes entirely from renewable sources. Our energy supplier and partner is Dolomiti Energia, which provides sustainably produced electricity to power Crippa's business.
All our production sites are well insulated. They have been designed to maximise energy saving, through improvements to the cooling and heating systems in the inside space, and work to reduce the impact of heat from sunshine, and therefore lower power consumption by air conditioners.
A comfortable, welcoming environment is required to allow people to work to the best of their ability. For this reason, Crippa is focused on safeguarding and constantly improving the workplace, and making sure that it is clean and tidy.
Our workshop shows how we pay special attention to order and cleanliness; we aim to keep the working areas in perfect order, so as to ensure safety and provide a comfortable working environment for both workers and customers.
All our employees are provided with ergonomic workstations for carrying out their tasks, and they can also take advantage of flexible working hours.
Crippa has introduced various solutions in line with Industry 4.0, which make it possible to monitor machinery, and to plan scheduled or emergency maintenance work through an app that can be accessed from any device.
The Next2You app allows our technical staff to detect problems in our customers' systems, by use of the latest remote diagnostic technology and augmented reality.
Crippa has a team of technicians who have worked on the development and implementation of all the software solutions for our machines, issuing updates and customising the systems in response to input from the market and the requirements of our customers.
Crippa’s USER ISO INTERFACE UII software allows operators to create machine programs easily and intuitively, to automatically generate ISO codes to optimise parts and equipment.
Our software assistance team is always at the customer’s service and ready to take action immediately to solve problems, also through telephone assistance.
Crippa also designs and manufactures automated and integrated systems, designed to improve the quality of work for the machine operators by eliminating repetitive and exhausting tasks where human operations can be replaced by new technologies.
Crippa has developed an app that can be downloaded from the App Store and which is specially designed for trade fairs. It guides visitors to the Crippa stand and gives an initial description of the machinery. The app can identify the machine that you have in front of you, and provide technical data in real time. The app also allows us to save money on printing catalogues, and adds to the digital tools that Crippa now offers.
Crippa advocates meritocracy, without discrimination of any kind; pathways to professional development are provided and supported.
Crippa has a system for monitoring and evaluating performance through a process of self-assessment, which also involves shared discussions with heads of department and the HR Manager. This system ensures that employees have a vision for the future, which includes defining clear objectives, identifying areas for improvement, and using the right tools. The process also allows us to address the needs of every employee, examining their potential in terms of professional growth, training requirements and the achievement of objectives.
Crippa invests more than 5% of its turnover in research and development. We are constantly looking for new, sustainable technologies that we can use in production. We were pioneers in combining Full Electric technology with tube bending, and the first to use components in our machines that enable energy recovery from moving parts.
Crippa prefers to use high quality commercial components in all its machines, a choice that results in high performance with less wear on components and the easy availability of spare parts.
Crippa maximises efficiency throughout the life cycle of the product, limiting the movement of goods and so reducing the environmental impact. To help limit CO2 emissions, Crippa has equipped its company fleet with electric or hybrid cars, thereby reducing fossil fuel consumption and the production of non-recyclable waste.
All the products used during the company's operations have a low environmental impact. For example, the painting department only uses water-based paints.
When designing new machinery, Crippa is careful to seek out and exploit solutions that lead to positive energy savings.
Crippa has been selected as a technology partner by companies that produce goods with a very low environmental impact, including solar heating systems, electric vehicles, or heat pump boilers. Our company is chosen not just for its technical expertise, but also because we ensure a sustainable production chain.
Crippa also focuses on educating all its employees about sustainability issues, by means of regular newsletters, booklets and themed days.
Crippa also supports the CAI (Club Alpino Italiano) in its activities to observe and fight the phenomenon of glacier melting, contributing to the realisation of dissemination and awareness-raising initiatives aimed at the population.
Through its registration with the Como Chamber of Commerce and the Lecco API, Crippa subscribes to the RESILARIO project, formalised on 19 June 2018 on the occasion of the "General States of the Lake" and signed by the Lombardy Region, the Province of Como, the Province of Lecco, the Province of Varese, the Chamber of Commerce and the trade associations.
The project aims to protect Lake Como and its associated biodiversity through the efforts of all parties involved in the pact; to pursue the objectives of the project and to create the strategies required for its implementation.
Crippa is very careful about any waste resulting from any activity carried out in its production sites or offices. It has equipped its inside space with a device for crushing plastic, thus reducing the volume of any plastic waste.
All our production sites dispose of waste in accordance with current regulations, and wherever possible plans are being put in place to improve the separate collection and disposal of waste.
During the year, Crippa has provided various communications for all employees, aimed at educating and raising awareness about matters of separate collection, recycling and circular consumption.
Crippa SpA has set up a company apiary at one of its production sites, to actively engage customers and employees in the protection of biodiversity. The company's beekeeping project contributes to the pollination of fruits and vegetables and the cultivation of healthy, nutritious products, and helps preserve the biodiversity of our planet. As well as protecting the environment, we at Crippa contribute to creating socially shared values, involving our employees in workshops where they are shown beehive maintenance, activities to care for honey bees, and honey extraction, from which we obtain different types of honey
Crippa supports medical research and patients with rare diseases, using the fund generally spent on buying Christmas gifts for customers and suppliers and donating it to the Telethon Foundation and the APACS Churg Strauss Syndrome Patients' Association – EGPA.
Crippa is starting the assessment process to become an ISO:14001 certified company; this will enable constant, systematic monitoring of its environmental impact, and guarantee the business an internationally certified standard.