70 Years of Success

Since 2003, the Quality Management System at Crippa S.p.A was certified in compliance with ISO standards. Now our quality policy conforms to ISO 9001:2015 and promotes:

• Continuous improvement of skills, so that corporate activities are organized and carried out to eliminate inefficiency;
• Aiming for the highest level of customer satisfaction through the quality of products and services;
• Training of employees to enhance skills and performance.

We constantly monitor the following indicators:

• Performance of our suppliers;
• Internal organizational activities (such as delivery times, compliance with supply requirements, etc.);
• The cost of the lack of quality (evaluation of internal/external nonconformities, shortcomings in departments, etc.);
• The level of customer satisfaction achieved through monitoring our clients' perceptions of the quality of products and services that we supply;
• Updating of staff knowledge through courses and training activities.